HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

• Drive a team to develop and maintain standards, policies and procedures as well as training programme in the areas of Ramp and Cargo Services, including but not limited to turnaround coordination, GSE operations, fuel services, anti-icing operations, dangerous goods and cargo warehouse handling.
• Review and evaluate potential implications and formulate necessary action items to ensure compliance whenever a change or introduction of regulatory, IATA, WHO or Company requirements.
• Develop and maintain master and station specific PTS by engaging all stakeholders that contribute to OTP performance and continuously seeking improvement for ground time optimization initiatives.
• Formulate training strategies for both internal and external stakeholders in terms of cost, quality, and delivery effectiveness.
• Continuously review and evaluate the quality outcome of the Train-the-Trainer Programme and implementation.
• Act as a trainer and an evaluator of TTT to ensure sufficient qualified trainers, both HKE and GHA personnel, are available across HKE network to support continuity of training delivery.
• Participate in IATA IFQP and manage resources in supporting fuel inspection programme in accordance with industry standards and authority requirements.
• Drive for improvement initiative, both in process and documentation, based on operational performance and audit results.
• Manage the setup and support for new station launch, GHA switch and charter services, including but not limited to, pre-assessment of fuel and water quality.
• Lead for business development and project relevant to the areas of Ramp and Cargo Services. Formulate project timeline, engage with stakeholders, and ensure deliverables are achieved.
• Identify hazard and risk, prepare risk assessment and, if being assigned as Risk Owner, has the authority and responsibility to make decisions regarding risk tolerability with respect to ground handling standards, policy and procedures relevant to safety and/or security.
• Responsible for budget preparations, cost control and monitoring.
• Oversea travel is required.

Qualifications

• Bachelor’s degree or equivalent.
• Minimum 10 years aviation experience in related areas including 3 years managerial experience with in-depth knowledge of regulatory compliance and training delivery.
• Previous experiences in managing IOSA GRH, IFQP and Dangerous Goods are essential.
• Ability to lead and provide solutions within the scope of Ramp and Cargo Services.
• Strong analytical and project management skills and sensitive to figures.
• Excellent presentation and interpersonal skills with sound leadership experience.
• Excellent command of both spoken and written English and Chinese including Putonghua.
• Proficient in Microsoft Office.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.