Cabin Crew Communication and Engagement Executive (Dual Crew) - Internal Application
Job no: 497609
Work type: Part time
Location: Hong Kong SAR
Categories: Inflight Services
HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Role Purpose
- Assist with the production of various elements in internal communication, such as news articles, video content and graphic content;
- Support the planning and execution of engagement initiatives which aim at promoting positive communication and well-being, such as Cabin Crew Forum and leisure activities;
- Gather, monitor and analyse cabin crew’s feedback and sentiments from various channels to improve communication and engagement strategies;
- Provide insights into enhancing the cabin crew engagement level;
- Provide support services to the Inflight Services management team and cabin crew.
The Ideal Candidate
- A minimum of one-year cabin crew experience with HK Express;
- Proficient in spoken and written English;
- Basic skills in computer applications, e.g. Microsoft Word, Excel, PowerPoint, Copilot, etc;
- The ability to create infographics and edit short video clips with simple tools such as Canva is preferred;
- Experience in event management is an advantage;
- Experience in creating and editing written content is an advantage;
- Eagerness to facilitate effective communications and a harmonious relationship between the cabin crew community and the management team;
- Proactivity in continuous learning and self-improvement;
- Ability to prioritise and multitask;
- Ability to work for at least five days of office duty per month.
Advertised: China Standard Time
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