HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

• Seek advice from superior to make decision significantly affecting the operational security and/or decision regarding safety risk tolerability with respect to the safety and/or security of aircraft operations;
• Responsible for ensuring operations under their responsible areas are conducted in accordance with applicable regulations and HKE's policies, standards and requirements;
• Ensure flight planning and crew briefing duties are delivered in an effective and efficient manner;
• Work closely with OCC, M&E, AOS and Crew control to implement cost effective solutions to day-of-operation problems and contribute to the FOCC decision making process;
• Ensure relevant aircraft performance limitations, airport and ATC restrictions, RAIM prediction, weather and NOTAM advisories are available and considered for pre-flight preparation;
• Ensure EDTO flight planning and support services are delivered with legal requirements;
• Liaise with relevant authorities and Air Traffic Services Units / Centers for flight plan submission and filing;
• Ensure flight plan and subsequent changes are filed before dissemination to flight crew;
• Recommend alternative flight planning solutions to optimize allowable payload within regulatory requirements;
• Ensure flight dispatch document packages and crew documents are prepared in a timely, orderly and professional manner;
• Deliver flight dispatch document package and materials to the aircraft as and when necessary;
• Handle crew queries and provide feedback;
• Monitor emails, ACARS downlinks, telexes and all FOCC communication mediums and advise DMFOCC of issues that may affect flight planning;
• Keep abreast of knowledge and latest developments in the areas of flight planning and Dispatch methodology, the regulatory environment, and technology;
• Develop a professional and positive attitude towards work and encourage the same from staff through personal action;
• Monitor and provide relevant metrological information and latest NOTAM to alert DMFOCC for airport status change;
• Ensure automated aircraft position feeds from airborne company aircrafts are received and captured in the electronic aircraft tracking system;
• Assist the Duty Manager in activation of crisis, safety and security response procedures;
• Compile management reports;
• Maintain own competence in the role of Duty Officer, Flight dispatch;
• Perform ad-hoc duties as assigned by superiors.

The Ideal Candidate

• Secondary educated and met the English language proficiency requirements of: ‘Level 3’ or above in English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or; ‘Grade E’ in Use of English or Literature in English in the Hong Kong Advanced Level Examination (HKALE) or; A college diploma (except major in Chinese Language stream) or above awarded in Hong Kong or an English-speaking country;
• At least 1 year of relevant experience;
• Good command of both spoken and written Chinese, knowledge of Putonghua is preferred but not essential;
• Willing to work shift duties with early start and/or late finish (including overnight shift).

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.