HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding. 

Role Purpose

IT Strategic Direction and Standards

• Lead strategies and visions to drive IT effectiveness within the Company;
• Accountable for both designing and deploying a clear IT strategy and roadmap for the Company;
• Understand business requirements, identify and formulate cost-effective solutions to address business needs, ensure solutions are fit for purpose and future-proof;
• Lead the team to provide technology consultation, demand management, business case development, business analysis, business architecture, data integration and portfolio management services;
• Lead the team to plan, direct and manage the exploitation of current installed technology and capability;
• Oversee the end-to-end solution delivery and subsequent support of solutions;
• Work with the business units to assign application and data ownership to improve the flow of data across the organization;
• Drive effective partnership with stakeholders to achieve the desired business outcomes.

Digital Strategy and Insights

• Lead a digital team to establish a digital centre of excellence in the Company and drive digital-first transformation initiatives and insights into the business;
• Create data-driven discovery strategy and build related processes;
• Develop data strategy of the Company and ensure data security, governance compliance and operational excellence;
• Lead the strategic direction of customer experience and operational excellence in digital channels;
• Work closely with internal and external stakeholders to identify key customer-centric, digital-first transformation opportunities across all aspects of the business, accommodating the needs of both internal and external customers.
• Derive strategic directions to drive changes & business growth in a digitally enabled era based on data and insights.

IT Security & Continuity

• Lead a team to ensure the operational reliability and performance of all IT solutions;
• Accountable for cybersecurity compliance of Company policies and regulatory requirements;
• Manage the risks and impacts of cybersecurity exceptions and threats;
• Prepare the organization for cybersecurity incidents with proper and structured response plan;
• Keep abreast of the latest technological development in cybersecurity and maintain network of market intelligence with the industry.

Strategic Leadership

• Lead, engage and motivate a multidisciplinary team of specialists and effectively manage resources to ensure the delivery of the digital transformation program, initiatives and IT solutions;
• Articulate the strategic directions of IT and Digital Transformation, translate into operational goals and inspire the team to achieve;
• Drive an entrepreneurial and collaborative culture within the team to build a cohesive and empowered organization.

Financial & Vendor Management

• Accountable for the overall departmental budget and project planning
• Accountable for the overall performance of technology vendor and the budgetary controls on the company’s technology solution delivery

Qualifications

• Bachelor's Degree in Computer Science, Information Management or related discipline;
• Minimum 12 years’ relevant experience with at least 5 years in leadership role.
• Strong knowledge in IT application, solution consulting, security and project implementation;
• Strong leadership and vision to create and sustain a culture of collaboration, efficiency, reliability and entrepreneurial spirit within the team;
• Certified PM (PMP) is preferred;
• A proven track record in delivering technology change and transformation;
• In-depth experience in devising, costing and delivering solutions to meet internal business and customer needs;
• Experience in developing and implementing architecture within a fast-paced organization to meet complex programs with multiple stakeholders;
• Ability to strategize the technology roadmap with ongoing innovation and use of new technologies;
• Strong business acumen with excellent interpersonal and presentation skills;
• Demonstrate strong leadership and engagement skills, ability to motivate and lead a diverse and digital savy teams;
• Good command in English and Chinese;
• Good interpersonal and communication skills and ability to build relationships with stakeholders.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.