HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding. 

Responsibilities: 

• Analyze the conversion and take up, revenue and spend per pax of ancillary products based on market mix, city pairs, flight day. Time and other possible parameters.
• Provide Airport and food & beverage performance report end-to-end.
• Provide reports and presentations on optimization efforts in a regular manner, or as requested by stakeholders.
• Actively coordinate with ancillary manager on plans, initiatives and promotion campaigns for ancillary products.
• Product design and innovation of air ancillary products and generate new products coordinating with different stakeholders within the timeline.
• Aptitude for improving customer touchpoint experience on direct web/mobile/email channels.
• Drive the creation and realization of dynamic offers for core ancillaries.
• Cargo sales and cargo insurance claim coordination
• Perform other responsibilities as assigned.
• Responsible and optimize for inflight retail system

Qualifications

• Bachelor’s degree, preferably in Business Management, Statistics with over 2 years working experience, in Aviation/Tourism industries are preferred.
• Prior work experience in data analysis and project management is a huge plus and able to develop business case and presentation deck.
• A team player with a positive can-do attitude.
• Proven ability to priorities and deliver on multiple concurrent initiatives.
• Result driven; enjoy working in a fast-paced environment.
• Excellent communication skills; proficient in both spoken and written English, Mandarin and Cantonese.
• Must have intermediate to advanced proficiency in using MS Office Applications (PowerPoint, Excel, Word, Outlook).

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.