Specialist, Business Insights
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Job no: 498077
Work type: Full time
Location: Hong Kong SAR
Department: Commercial
HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Job Summary
As a Specialist, Business Insights, you will collaborate closely with various teams within Commercial department to support their data needs. Your core responsibility is to transform commercial data into actionable insights that drive business growth and enhance commercial performance. You will design, develop, and manage dashboards and reports, ensuring that data is presented clearly, accurately, and in a timely manner to empower informed decision-making across the organization.
Key Responsibilities
Dashboard Creation and Reporting
- Develop and manage performance dashboards for the Commercial team, ensuring timely updates and accuracy.
- Develop reports and presentations that are concise, easy to understand, and effectively convey insights and recommendations to stakeholders.
Market Research, Competitive Analysis and Customer Insights
- Analyse historical data to support decision making and assist to form recommendation on commercial strategy. Propose and evaluate actions to improve commercial performance.
- Conduct market landscape research including competitive analysis, desktop research and benchmarking exercises.
Database Management and Maintenance
- Work closely with Data Analytics team and support the formulation of data structure.
- Support data extraction and ensure data integrity, accuracy, and security.
- Propose improvements to database functionality, such as automation, data integration, and enhanced reporting capabilities.
Data Analysis and Insights Generation
- Analyze performance data, including sales figures, flown performance data, and market trends, to identify patterns, trends, and opportunities for revenue growth.
- Utilize statistical techniques and data mining methodologies to extract actionable insights from large datasets, translating complex data into clear and concise recommendations for stakeholders.
Qualifications
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Degree holder in Mathematics, Statistics, Computer Science, Business Administration, Economic, Finance, Accounting or other quantitative discipline
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Prior working experience in quantitative or data analysis is preferable. Fresh graduates are welcome.
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Demonstrate aptitude for logical analysis, analytical mind, problem identification, and problem solving.
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Excellent numerical and analytical skills, with strong attention to detail and accuracy
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Adaptable, quick learner, able to work independently and collaboratively in a fast-paced environment.
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Excellent interpersonal and strong communication skills, able to influence stakeholders and across teams
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Skilled in project management, able to prioritize and deliver results under pressure and tight deadlines.
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Experience with data visualization tools (Data Studio, Tableau) and programming (SQL, Python, Google Cloud) is preferred.
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Good command of English, Cantonese and/or Mandarin preferred
Your Future Work Life
- Fly anywhere we fly for free with your friends and family to explore the world
- Hybrid working with flexibility in workplace and working hours to foster work-life harmony
- Open office to collaborate, connect and share great ideas
- Energetic and multicultural teammates from up to 50 nationalities!
- Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.
Advertised: Hong Kong Standard Time
Applications close:
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