Senior Manager, Alliance
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Job no: 497973
Work type: Full time
Location: Hong Kong SAR
Department: Commercial
HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Role Purpose
Strategic Interline Partnership Development
- Identify, evaluate, and negotiate airlines alliance, codeshare and partnership opportunities.
- Lead the implementation of strategic initiatives with alliance partners including Virtual airlines to enhance network connectivity and customer experience.
Relationship Management
- Serve as the primary liaison with alliance partners, ensuring alignment on strategic goals and operational execution.
- Represent the airline in alliance event, working groups, and joint committees.
Commercial Optimization
- Collaborate with Revenue Management, Network Planning, and Sales teams to maximize commercial benefits from partnerships.
- Monitor and analyse performance metrics of alliance agreements and recommend improvements.
Project Leadership
- Lead cross-functional teams to deliver alliance-related projects, including systems integration, customer experience enhancements, and joint marketing campaigns.
Compliance & Governance
- Ensure all alliance activities comply with regulatory requirements and internal governance standards.
- Maintain documentation and reporting for alliance agreements and performance reviews.
Qualifications
- Education: Bachelor’s degree in business, Marketing, or a related field.
- Experience: Minimum of 10 years of experience in airlines partnership or revenue management.
- Language Skills: Fluency in Cantonese, Mandarin & English, both written and spoken.
- Skills: Strong negotiation, communication, and interpersonal skills. Proven ability to build and maintain relationships with clients and partners.
- Analytical Ability: Proficiency in market analysis, sales forecasting, and data-driven decision making.
- Proactive Attitude: Self-motivated, goal-oriented, and capable of working independently and as part of a team.
Desirable Qualities
- Demonstrated expertise in adhering to IATA resolutions and prorate agreements, with a strong track record in accurate fare construction, revenue accounting, and settlement processes
Your Future Work Life
- Fly anywhere we fly for free with your friends and family to explore the world
- Hybrid working with flexibility in workplace and working hours to foster work-life harmony
- Open office to collaborate, connect and share great ideas
- Energetic and multicultural teammates from up to 50 nationalities!
- Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.
Advertised: Hong Kong Standard Time
Applications close:
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