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General Manager, Operations Control Centre

Apply now Job no: 497498
Work type: Full time
Location: Hong Kong SAR
Department: Operation control centre

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.


Role Purpose

  • Manage the operations control activity to ensure compliance with the requirements of the Air Operator's Certificate (AOC).
  • Formulate departmental policies for the safe utilization of aircraft, recruitment, training and development of OCC personnel, organizational development and manpower planning, out-port aircraft traffic handling standards, and the administration of the Flight Time Limitation Scheme.
  • Ensure that flight following standards, functions, and responsibilities, both in Hong Kong and at out-ports, are maintained to a satisfactory level to ensure compliance with the AOC and the AN(HK)O 1995.
  • Maintain effective relations with appropriate governmental bodies, ICAO, IATA, other airlines, aircraft manufacturers and suppliers.
  • Perform assigned duties, in accordance with the company Crisis Management Manual, in the event of a company aircraft accident or incident.
  • Supervise the preparation of expenditure and manpower budget for the department and exercise control of expenditure.
  • Ensure all section personnel matters are administered as per Company policy to include the well being and morale of all operations control personnel, the oversight, counsel and discipline of immediate subordinates, determination of final decision within the section on disciplinary matters, and appointment, promotions, demotions and dismissals.
  • Ensure the requirements of aviation security are complied with in all aspects of the company's operations.
  • Conduct new destination station inspection before launch and station audit as required.
  • Monitor On-Time-Performance with OTP committee and make suggestions to achieve Company objectives.
  • Authorize the contents and revisions of the Operational Services Manual.
  • Review and amend the Operational Services Manual in a timely basis in order to fulfil the requirement of government authorities and aviation industry bodies


  • Tertiary education or equivalent
  • Broad knowledge in aircraft handling and operations and regulatory requirements and familiar with aviation safety management system and quality system.
  • Extensive Airline experience with minimum 3 years at senior position in Airline Operations Department.
  • Experience using AIMS is desirable.


Your Future Work Life

  • Fly anywhere we fly for free with your friends and family to explore the world
  • Hybrid working with flexibility in workplace and working hours to foster work-life harmony
  • Open office to collaborate, connect and share great ideas
  • Energetic and multicultural teammates from up to 50 nationalities!
  • Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

Advertised: China Standard Time
Applications close:

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