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Senior Purser

Apply now Job no: 497540
Work type: Full time
Location: Hong Kong SAR
Department: Cabin

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.


Role Purpose

  • Responsible for the emergency cabin procedures;
  • To coordinate on-board safety for a designated flight, including communicating safety information to crew, over crew safety practices, and act for safety liaison with cockpit crew and ground personnel;
  • To ensure cabin operations are conducted in accordance with applicable regulations and HKE standards;
  • To provide leadership, direction, and assistance to crew members during flight;
  • To support problem resolution throughout, including gathering and weighing information before making a decision; ensuring problem resolution is safety and security focused; handling unusual situations with the safety and customer in mind; responding in a timely and personal manner to on-board issues while minimizing flight and service disruptions;
  • To conduct and ensure that all required paperwork and documentation is distributed and/ or completed for a designated flight;
  • To maintain and update knowledge of applicable policies, procedures, and objectives, and communicate applicable information to crew members whenever possible;
  • To assign crew position and responsibilities;
  • To monitor cabin crew in-flight performance;
  • To interact effectively throughout a designated flight, including establishing good working relationships with passengers, crew, and other operational departments; display sensitivity to the needs of individuals from diverse cultures and resolve passengers and crew conflicts whenever possible.

The Ideal Candidate

  • Must be a cabin crew who has at least 5 years of in-flight supervisory experience with any international airlines;
  • Candidates’ flying hours and past performance records will be also considered besides the prerequisite years of experience;
  • Hong Kong Permanent Resident status;
  • Minimum age of 18;
  • Able to provide COVID-19 Vaccination Certificate;
  • Minimum arm-reach of 208cm and to pass the pre-employment medical assessment;
  • Minimum of Grade E in 5 HKCEE subjects or minimum Level 2 in 5 HKDSE NSS subjects, including English and Chinese or equivalent;
  • Possess excellent leadership skills to lead cabin crew throughout a designated flight;
  • Good command of spoken and written English; Ability to speak foreign languages, such as Japanese or Korean would be an advantage.

Your Future Work Life

  • Fly anywhere we fly for free with your friends and family to explore the world
  • Energetic and multicultural teammates from up to 50 nationalities!
  • Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T. 

Advertised: China Standard Time
Applications close:

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