HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

• Develop and maintain policy, procedure, and training material related to ramp operations to ensure compliance with regulatory bodies, IATA, and HKE requirements.
• Follow up on changes or new initiatives of regulatory or HKE requirements and evaluate potential impact on existing operating procedures, prepare notice to distribute operational information.
• Monitor industrial trends, including new policies and procedures, regulations, and service levels, and identify best practices that aim to improve operational efficiency.
• Manage e-Learning platform, including training material uploading and assignment of system access. Manage and ensure proper retention of training records.
• Assist in station launch preparations, including organizing meetings with new station service providers and onsite inspections.
• Identify hazards and risks, prepare a risk assessment, and seek advice from a superior to make a decision significantly affecting the operational security and/or decision regarding safety risk tolerability.
• Willingness to travel as necessary.

The Ideal Candidate

• Tertiary graduate with at least 2 years’ experience in the aviation industry.
• Solid knowledge in ramp operations training, policies, and procedures, while working experience in an airline’s head office would be an advantage.
• Strong presentation, analytical, and project management skills.
• Excellent command of both spoken and written English and Chinese, including Putonghua.
• Advanced knowledge in Microsoft Office.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.