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Manager, Flight Data Program

Apply now Job no: 496527
Work type: Full time
Location: Hong Kong
Department: Quality, Safety & Security

Main purpose of the Job:

The Manager, Flight Data Programs is responsible for strategically planning, managing and executing the tasks dictated to the Flight Data programs which is a critical element to the safety assurance of HKE. This programme includes the Flight Operations Quality Assurance (FOQA) and Quick Access Recorder (QAR) continuous improvement projects.
The Manager, Flight Data Programs shall support the DQSS and the entire QSS team in maintaining the day to day management of the Flight Data Programme as outlined in the Flight Data Management Protocol as well as driving this to the leading edge of international standards.
Main Areas of Responsibility:
  • Manage cross-departmental team in FDM Programme, which includes FOQA prgrammae operations and development.
  • Strategically plan and implement an effective FDM (which includes FOQA programme) with Just Culture and high effectiveness as the core.
  • Manage and integrate data sources from programmes such as HKE quality programme and LOSA to provide authoritative and accurate data sources to accurately reflect the safety status of the operations and generate realistic and effective recommendations to the Operations department.
  • Taking the same approach as aforementioned to improve operational efficiency.
  • Managing the flow of FOQA data (including processing by the analysis system), screening the data for accuracy and integrity, and support of the FOQA gatekeepers in the event validation.
  • Conduct investigations as and when directed by MSMS into accidents, incidents and/or irregularities affecting the safety of operations and produce reports.
  • Maintain the QAR data mapping and configuration via the Teledyne base station and Application Generation Station (AGS).
  • Assist the MSMS in the administration of the airlines FOQA program.
  • With the use of QAR data, develop algorithms for studies of aircraft performance, FOQA triggers, operation efficiency and aircraft maintenance troubleshooting.
  • Conduct Gap Analysis; Risk Assessment; Change Management as and when directed by MSMS specific to flight data programs.
  • Produce ad hoc reporting and analysis of flight data trends to include flight safety and operation efficiency initiatives.
  • Work closely with the Flight Operations department in developing and monitoring the programs FOQA triggers in relation to the flight operation SOPs.
  • Manage the FOQA system's organization, security, data storage, report retrieval, trending and event databases.
  • Prepare periodic safety articles to promote safety awareness amongst employees and services providers specific to FOQA trends. 
  • Work with Maintenance & Engineering in the modification of QAR parameter mapping.
  • Provide MSMS with recommended solutions to identified deficiencies in the flight data programs monitoring effectiveness.
  • Serve as the QSS representative at Flight Operations Safety Action Groups.
  • Present FOQA data to various internal and external groups to include senior management, pilots, and external agencies.
  • Conduct flight operational projects under the direction of DQSS.


  • At least 5 years’ relevant aviation work experience in combination of flight data and flight operations.
  • Bachelor’s degree required. A Degree in Engineering, Statistics, or related field is desired.
  • Experience in the use of Teledyne Application Generation Station (AGS) desired.
  • Knowledge in statistics, algorithm development and computer programming.
  • Experience with using Google Earth to generate visual analytics a plus.
  • Experience with business intelligence tools like PowerBI a plus.
  • Well versed with practical experience in flight data management and a strong understanding of CAD 712, 739 Requirements.
  • Good command of both spoken and written English.
  • Good computer literacy.

Desirable Qualities:

  • Excellent communication and interpersonal skills
  • Good Writing ability and organizational skills
  • Strong analytical, time-management and problem-solving skills

Advertised: Hong Kong Standard Time
Applications close:

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