Fly with Career Express

We are calling all talents onboard Hkexpress Career Journey.
Join us and your career express is about to takeoff!

Existing Applicants

Login


Search Jobs



Location

Department

Manager, Airport Services (Japan - Osaka)

Apply now Job no: 496521
Work type: Full time
Location: Japan
Department: Operations

Role and Responsibilities:

  • Drive and upkeep all aspects of station performance including On Time Performance, guest experience, service provider performance, regulation compliance;
  • Monitor and ensure the airport operation performance comply to company service level and standard;
  • Ensure all Ground Operations activities are adhering to the Company and regulatory policies and procedures;
  • Upkeep the highest safety and security culture and standard in all Ground Operation area;
  • Coordinate with local regulators and authorities on behalf of the company;
  • Maintain the highest standard and on-time performance with continuous improvement;
  • To handle delays, disruption and resolve complaint at frontline;
  • Timely report to Station Manager and Headquarter of any irregularity situation;
  • Coordinate and represent HK Express Airways for service, quality, safety and security audit where required by Headquarter or Local Aviation Authorities;
  • Identify potential hazard, security threat and report to the station manager, carry out follow up action for risk mitigation;
  • Coordinate with GHAs to implement the enhanced service and security measures where required by Headquarter;
  • Report to Area manager and headquarter timely if any changes in local governmental and aviation regulatory requirements;
  • Overtime duties and non-office hour standby might require;
  • Overseas travel and shift duty is required.

Qualifications:

  • 10 years aviation or civil airline experience including 3 years in supervisory level;
  • Knowledge of all aspects of Ground Handling and IOSA requirements;
  • Knowledge of Aviation Safety and Security
  • Excellent command of Japanese and English, and written English;
  • Advanced knowledge in Microsoft Office
  • People manager with good communication skills and a fast decision maker
  • Strong analytical and project management skills and sensitive to figure
  • Excellent customer service mind-set;
  • Able to work independently and under pressure.

Advertised: AUS Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More