Fly with Career Express

We are calling all talents onboard Hkexpress Career Journey.
Join us and your career express is about to takeoff!

Existing Applicants

Login


Search Jobs



Location

Department

Officer, Airport Services (Japan – Okinawa)

Apply now Job no: 496467
Work type: Full time
Location: Japan
Department: Operations

Role and Responsibilities:

  • Monitor and ensure the airport operations of OKA, ISG and SHI stations' performance comply to company service level and standard;
  • Ensure all Ground Operation activities are adhere to the Company and regulatory policies and procedures;
  • Upkeep the highest safety and security culture and standard in all Ground Operation area;
  • Coordinate with local regulators and authorities on behalf of the company;
  • Maintain the highest standard and on-time performance with continuous improvement;
  • Handle delays, disruption and resolve complaint at frontline;
  • Timely report to Headquarter of any irregularity situation;
  • Coordinate and represent HK Express Airways for service, quality, safety and security audit where required by Headquarter or Local Aviation Authorities;
  • Identify potential hazard, security threat and report to Headquarter and carry out follow up action for risk mitigation;
  • Coordinate with GHAs to implement the enhanced service and security measures required by Headquarter;
  • Report to  Headquarter timely if any changes in local governmental and aviation regulatory requirements;
  • Overtime duties and non-office hour standby might be required;
  • Overseas travel and shift duty is required.

Qualifications:

  • Minimum 3 years’ experience in aviation services;
  • Knowledge of passenger handling is essential, additional knowledge in ramp and cargo handling will be an advantage;
  • Knowledge of Aviation Safety and Security;
  • Basic knowledge in Microsoft Word and Excel.

Desirable Qualities:

  • Excellent command in Japanese and English, and written English;
  • Excellent customer service mind-set;
  • Ability to work independently and under pressure.

Advertised: AUS Eastern Standard Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More