Fly with Career Express

We are calling all talents onboard Hkexpress Career Journey.
Join us and your career express is about to takeoff!

Existing Applicants


Search Jobs



Assistant Manager, IT Infrastructure & Security

Apply now Job no: 496419
Work type: Full time
Location: Hong Kong
Department: Information Technology

Duties & Responsibilities:

  • Lead a small team to maintain daily IT Helpdesk operation to support internal users within SLA under ITIL standard, and other new business initiatives and deliver End User Computing related projects.
  • Work with Security team for managing the risk related to End User Computing and IT infrastructure environment.
  • Develop and maintain formal guidelines, policies, and procedures to ensure that operation of network infrastructure and End User Computing SLA.
  • Manage external vendor to provide technical support on corporate IT Infrastructure with emphasis on internal network, servers, Microsoft office365 environment and cloud infrastructure.
  • Manage external vendor to provide technical support on Airport IT Infrastructure with emphasis on Express IP, AviNet, ACARS and EDI about Cargo / Crew / Passenger Information Filing.
  • Plan, Setup, Lead and Manage the IT Infrastructure and End-user Technology Strategy including disaster recovery planning.
  • Research on new technology, identify technology gaps, develop and deploy Infrastructure solutions.
  • Drive the continuous improvement to all IT Infrastructure related services. • Work with other IT teams to ensure successful project implementation.
  • Coach and mentor team members
  • Travel occasionally for new station setup / support 
  • On call for emergency support on holiday


  • University graduate in Computer Technology or related discipline
  • Proven working experiences in IT infrastructure / Helpdesk Support with 2year min management / supervisor post.
  • Strong technical knowledge in all aspects of IT Infrastructure specially in Microsoft Office365 / Fortinet.
  • Good analytical and problem solving skills with strong self-motivation
  • Proven ability to coach team members
  • Excellent communication skills in English and Chinese (Cantonese and mandarin), both written and verbal. • Able to work under pressure and meet tight work schedule

Advertised: Hong Kong Standard Time
Applications close: Hong Kong Standard Time

Back to search results Apply now Refer a friend

Share this:

| More