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Assistant Manager, Operation Control Safety and Quality

Apply now Job no: 496412
Work type: Full time
Location: Hong Kong
Department: Operations

Role and Responsibilities:

  • Own the authority to make decisions regarding risk tolerability of the safety and security of OCC (Operation Control Centre);
  • Ensure the integrity of OCC training scheme in associated with regulatory compliance requirement and proper execution;
  • Ensure operations and operations control is conducted in accordance with applicable regulations and standards of HKEA;
  • Accountable to the MOCQA for safety and security in operations control;
  • Act as first firewall and bridge between Quality, Safety and Security (QSS) and the OCC regarding the quality, safety and security issues;
  • Coordinate with the sectional superior and professional group in defining or amending policies, processes or procedures as risk mitigation measures;
  • Conduct Risk Assessments and closure of corrective actions raised through SMS, QMS, SEMS and Business Resilience Drills;
  • Act as Change Management representative for the department for all change management activities related to operations document revision;
  • Conduct audits as per HKEA Quality Assurance Program within OCC and analyse the audit results;
  • Liaise with QSS for the development of OCC's Safety performance indicators (SPI) and monitor OCC's performance against the applicable SPI;
  • Perform the role of Subject Matter Experts (SME) to support QSS's investigation and understanding of operational subjects;
  • Monitor the regulations that affect OCC to ensure all updates are incorporated in operations and ensure compliance matrix against CAD360;
  • Responsible for conducting SMS and SeMS activities within OCC;
  • Regularly identify, assess, monitor and document existing or potential safety and security risks to aircraft operations and implement appropriate risk controls or mitigations to improve the overall safety and security level of aircraft operations;
  • AOC Post Holders and Accountable Manager in instilling a safety, quality, security and just culture to the HKEA organization;
  • Ad-hoc duties as assigned.


  • Degree holder in quality, safety and security or equivalent topic;
  • Qualified auditor with the ability to solve the observations findings in accordance with the established policy and procedures;
  • Minimum 5 years of experience in Flight Operation Control Centre;
  • Proficiency in computer literacy;
  • Excellent command of spoken and written English, Chinese and Mandarin is required;
  • Dispatch instructor qualification and experiences is preferred.

Advertised: China Standard Time
Applications close:

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