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Officer, Ground Operations Quality Assurance & Safety

Apply now Job no: 496385
Work type: Full time
Location: Hong Kong
Department: Operations

Role and Responsibilities:

Quality Assurance

  • Assist in the management of ground operations audits in accordance to the company audit plan;
  • Submit audit schedule change form and prepare risk assessment to support the reschedule of audit plan when required;
  • Maintain audit checklists to ensure the latest HKE and Regulatory requirements are incorporated;
  • Follow up on the closure of Corrective Action Reports (CAR) resulting from audits and inspections;
  • Act as a qualified auditor to conduct Ground Operations Audits, issue Corrective Action Report (CAR) for audit findings and/or observations, giving recommendation and follow up on CAR closure.

Safety and Security

  • Identify potential hazard and security threat, report to superior and coordinate with relevant teams for developing risk mitigation measures.

Data Model and Analytical

  • Build and maintain a database for Ground Operations audits and safety occurrences reflecting a complete and accurate picture of operational or system-wise deficiencies.


  • High Diploma Holder or above in Tourism or related disciplines;
  • 2-year experience in aviation services;
  • Knowledge of Ground Operations activities (i.e. Ramp, Load Control, Baggage, Cargo and/or Passenger handling);
  • Auditor Qualification is an advantage;
  • Proven command of written and spoken English and Cantonese. Putonghua is an advantage;
  • Proficient computer literacy and in MS Office.

Desirable Qualities:

  • Strong analytical mind, organizing and planning skills;
  • A quick learner with the ability to work independently and attentive to details;
  • Excellent time management skill and ab to work under pressure;
  • Frequent travel is required.

Advertised: Hong Kong Standard Time
Applications close: Hong Kong Standard Time

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