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Supervisor, Ramp & Baggage Standard and Training (Ramp and Weight & Balance)

Apply now Job no: 496377
Work type: Full time
Location: Hong Kong
Department: Operations

Role and Responsibilities:

  • Develop and enhance the procedure and policy in regards of Ramp Operations and Weight & Balance handling;
  • Develop Ramp Operations and Weight & Balance related training material and up keep the training records to ensure compliance in regulatory and company standard;
  • Monitor and handle Ramp and Weight & Balance task in case of ad-hoc scenario when require;
  • Deliver Ramp Operations and Weight & Balance training to internal and external staff according to company policy when require;
  • Prepare data and presentation material for management review;
  • Monitor industrial Ramp Operations and Weight and Balance services trend including new policy and procedure, regulation, service level, to establish a strategic long-term planning to enhance passenger experience and regulation compliance;
  • Provide on-site support to new launch stations as to ensure ground handling agents adherence to company policy and procedure with a smooth cut-over;
  • Oversea travel is required;
  • Ad-hoc duties as assigned. 

Qualifications:

  • Minimum 5 years of aviation or civil airline experience including 1 year in supervisory level;
  • Ramp, Load Control and Baggage Services handling experience will be an advantage;
  • Good command of spoken and written English, Chinese language is a plus;
  • Knowledge and understanding of aviation compliance requirements;

Desirable Qualities:

  • Good communication skills and a fast decision maker;
  • Strong negotiation, analytical and presentation skill;
  • Proficient in Microsoft Word, Excel and PowerPoint;
  • Able to work under pressure.

Advertised: China Standard Time
Applications close: China Standard Time

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